Frequently Asked Questions
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- I want to know about each service of S.RIDE and the taxi companies that support it.
- What services can I get with S.RIDE Premium?
- How to use reservation dispatch
- About taxi fare
- I can't draw lots in the ride program
- Is it possible to set a stopover or stopover on the way to the destination?
- Can I use the S.RIDE app on a smartphone contracted in a foreign country?
- How do I get a paper receipt after getting off?
- What is pre-fixed fare?
- Who should I contact if I have lost or found a lost item, reissued a receipt, or arranged a taxi by phone?
- Does a car dispatch fee (pick-up fee) apply when calling a taxi via S.RIDE?
- What are the basics when it comes to using the app?
- How can I call a taxi to the pick-up area I specified more accurately?
- Why did the taxi of Tokyo Radio come when I called the vehicle of Checker Cab?
- How to tell the crew the details of the pick-up location
- Why do different routes appear each time I specify a destination?
- Can I call multiple taxis by pick-up?
- How to issue an electronic receipt
- What is online payment?
- I can't enter my email address or password from the settings, and I can't register for an account.
- When the message "The email address you entered has already been registered." appears
- Payment of fares applying the disability discount
- What if I cannot receive text messages (SMS) as a result of my default settings?
- Why do I need to register my email address?