About lost and found items in the car
We apologize for the inconvenience, but we do not accept inquiries about lost items. We apologize for the inconvenience, but please contact the taxi company directly from the customer by referring to the following.
https://support.sride.jp/hc/en-us/articles/360027514394
About answering inquiries
Currently, the number of inquiries is increasing, and it takes 4 to 5 business days to respond. We apologize for the inconvenience and thank you for your understanding.
Notice of Business hours
Business hours are from 10:00 to 17:00 on weekdays. We accept inquiries 24 hours a day. Please allow time for your response.