1. S.RIDE Help Center
  2. Frequently Asked Questions
  3. How to use

How to use

  • I can't order a taxi on my Android smartphone because the reserved dispatch dialog doesn't disappear
  • About cancellation fee
  • Inquiries are accepted from 10:00 to 17:00 on weekdays (excluding the year-end and New Year holidays and summer holidays).
  • About the charge for each taxi company
  • How to switch the display in the app to English
  • Which taxi company can I use the welfare taxi ticket?
  • How do I search for an address with three short words in S.RIDE? (About how to use what3words)
  • Please tell me about how to use favorite settings conveniently
  • Tell me about fare discounts
  • Please tell me about toll road charges
  • How many letters or numbers can the name of one of my favorite locations be?
  • Can I use the S.RIDE app outside of Japan?
  • Where can S.RIDE be used?
  • Is the app free to use?
  • Can I register taxi companies I use frequently within the app?
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