1. S.RIDE Help Center
  2. Frequently Asked Questions
  3. How to use more conveniently

How to use more conveniently

  • How to tell the crew the details of the pick-up location
  • Why do different routes appear each time I specify a destination?
  • Can I place a reservation beforehand for a taxi to pick me up at a specific time?
  • What should I do if the pick-up area becomes like a highway?
  • If you can't find a taxi in the Nagoya area
  • Which taxi companies allow for taxi dispatch requests to be paid for online via the S.RIDE app?
  • Which taxi companies will allow me to send texts to drivers?
  • Can I specifically select certain pick-up locations (where customers get into the taxi)?
  • Can I specify where I want to get out of my taxi before taking my trip?
  • Is there any penalty for cancelling a request?
  • Can I cancel my request for the dispatch of a taxi?
  • Can I get a taxi dispatched by a specific taxi company?
  • Is it required that the person who requested the taxi also get into the taxi themselves?
  • Someone else took the taxi that I am sure was dispatched for me. What should I do?
  • Can I request a taxi that will allow me to pay for my ride via online payment?
  • I cannot place an order because the app is telling me that there are no taxis available in my vicinity. What should I do?
  • Can I get informed when the taxi will arrive to pick me up after having been dispatched?
  • Can I get a taxi dispatched while at a location that is different from the location where I’ll be getting into the car?
  
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