1. S.RIDE Help Center
  2. Frequently Asked Questions
  3. Accounts

Accounts

  • I can't enter my email address or password from the settings, and I can't register for an account.
  • When the message "The email address you entered has already been registered." appears
  • Payment of fares applying the disability discount
  • What if I cannot receive text messages (SMS) as a result of my default settings?
  • Why do I need to register my email address?
  • What you need to know before using Money Forward in your S.RIDE app
  • How to register your email address
  • I haven't used S.RIDE for a long time, so the link with Concur was canceled.
  • How do I set up a Concur connection?
  • How to transfer SRIDE account from old smartphone to new smartphone
  • I was supposed to get a confirmation email when registering my email address, but I have not yet received it. What should I do?
  • How do I make changes to my email address?
  • When going through with the initial settings for the app, I was asked for permission to access my smartphone’s location data. Should I allow it?
  • What do I do if I forgot my password?
  • If I get a new phone, can I have my registered information carried over from my old one?

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